ee44 Terms & Conditions

1 Definitions

In these Terms and Conditions, the following definitions apply unless the context requires otherwise:

• "Platform" refers to the ee44 website accessible at ee44.io, including all subpages, services, games, and betting markets made available thereon.
• "Player" or "You" refers to any individual who accesses, registers on, or uses the ee44 platform in any capacity.
• "Account" refers to the registered player account created by an individual upon successful completion of the ee44 registration process.
• "Balance" refers to the total Bangladeshi Taka (৳) value held in a Player's account at any given time, comprising real-money funds and, where applicable, bonus funds.
• "Bonus Funds" refers to any promotional credits, free bet credits, or matched deposit amounts credited to a Player's account pursuant to a promotion offered by ee44.
• "Wagering Requirement" refers to the number of times Bonus Funds must be staked in qualifying games before a withdrawal request may be processed.
• "Real Money Funds" refers to Taka deposited directly by the Player from a personal payment method, excluding any Bonus Funds.
• "Services" refers collectively to sports betting, live casino, slot games, jackpot bingo, and all other gaming and wagering products available on the Platform.
• "Bangladesh Standard Time (BST)" refers to the time zone at UTC+6, which governs all time-sensitive rules and deadlines on the Platform.

2 Acceptance of Terms

By accessing the ee44 platform, creating a Player account, or placing a bet or wager of any kind, you confirm that you have read, understood, and unconditionally agreed to be bound by these Terms and Conditions in their entirety, together with any additional terms, rules, or policies published on the Platform from time to time, including the Privacy Policy and Responsible Gaming Policy.

These Terms and Conditions apply to all access and use of the Platform, whether via desktop browser, mobile browser, or any other device or interface through which ee44 services are made accessible.

ee44 reserves the right to amend these Terms and Conditions at any time. Continued use of the Platform following the publication of amended terms constitutes your acceptance of those amendments. It is your responsibility to review these Terms and Conditions periodically.

3 Eligibility

To be eligible to register and use the ee44 platform, you must satisfy all of the following conditions at all times during your use of the Services:

• You are at least 21 years of age.
• You are accessing the Platform voluntarily and for personal entertainment purposes only.
• You are not acting on behalf of any third party, syndicate, or commercial organisation when placing bets or wagers.
• You have not previously been excluded from the ee44 platform or had an account terminated for a breach of these Terms and Conditions.
• You are not a current employee, contractor, consultant, or close family member of an employee of ee44 or any of its affiliated game providers.
• You acknowledge that it is your sole responsibility to determine whether online gambling is lawful in your specific jurisdiction before registering or depositing. ee44 makes no warranties regarding the legality of online gambling in any particular location.

ee44 reserves the right to request documentary evidence of eligibility at any point. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension and withholding of funds pending verification.

4 Account Registration and Verification

Each individual is permitted to hold only one registered account on the ee44 platform. The creation of multiple accounts by the same individual — whether under the same or different personal details — is strictly prohibited and will result in the suspension of all associated accounts and forfeiture of any balances held therein.

4.1 Registration Requirements

During registration, you are required to provide accurate, complete, and up-to-date personal information, including but not limited to your full legal name, date of birth, residential address in Bangladesh, and a valid contact method. The provision of false or misleading information constitutes a material breach of these Terms and Conditions.

4.2 Identity Verification (KYC)

ee44 operates a Know Your Customer (KYC) process to verify the identity and age of all registered Players. You may be required to submit one or more of the following documents:

• National Identity Card (NID) issued by the Bangladesh Election Commission
• Valid Bangladeshi passport
• Birth registration certificate (for age verification purposes)
• Proof of residential address (utility bill, bank statement, or similar, dated within 90 days)
• Screenshot or confirmation of the payment method used for deposit (e.g., bKash account number registered in your name)

Withdrawal requests may be held pending completion of KYC verification. ee44 is not liable for any delays in payment resulting from a Player's failure to submit required documentation promptly.

4.3 Account Security

You are solely responsible for maintaining the security of your account credentials, including your username and password. You must not share your login details with any third party. You agree to notify ee44 immediately if you become aware of any unauthorised access to your account. ee44 will not be responsible for losses arising from a Player's failure to maintain the confidentiality of their login credentials.

5 Deposits and Withdrawals

All deposits and withdrawals on the ee44 platform are processed in Bangladeshi Taka (৳). ee44 does not apply currency conversion fees on transactions. The minimum deposit amount is ৳500. Specific withdrawal minimums and processing times may vary by payment method and are published in the banking section of the Platform.

5.1 Accepted Payment Methods

ee44 currently accepts the following payment methods for both deposits and withdrawals:

• bKash (mobile wallet)
• Nagad (mobile wallet)
• Rocket / Dutch-Bangla Bank mobile banking
• Upay (mobile wallet)
• Visa debit/credit card
• Mastercard debit/credit card
• Bank transfer (City Bank, BRAC Bank, Islami Bank, Sonali Bank, and other participating institutions)

5.2 Withdrawal Conditions

Withdrawals are subject to the following conditions:

• The Player's account must be fully verified (KYC completed) prior to any withdrawal being processed.
• Withdrawals will be returned to the same payment method used for the original deposit wherever technically possible.
• Any active Wagering Requirements on Bonus Funds must be satisfied before Real Money Funds generated from bonus play can be withdrawn.
• ee44 reserves the right to apply additional due diligence checks to withdrawal requests that are unusually large or that arise in circumstances that suggest potential fraud or terms abuse.

6 Bonuses and Promotions

ee44 offers bonuses and promotional offers to both new and existing Players from time to time. All bonuses are subject to specific terms published alongside each offer. In addition to those specific terms, the following general bonus rules apply to all promotions unless explicitly stated otherwise:

• Bonus offers are available to Players who have completed account registration and, where required, identity verification.
• Each bonus offer may only be claimed once per Player, per household, per device, and per IP address unless the specific promotion states otherwise.
• Bonus Funds carry a Wagering Requirement that must be completed before any associated winnings may be withdrawn. The applicable Wagering Requirement multiplier is stated in the specific bonus terms for each offer.
• Bonus Funds and winnings generated from Bonus Funds may only be used on games and markets that qualify under the specific bonus terms. Certain game categories (e.g., live casino, jackpot slots) may contribute at a reduced rate or not at all towards Wagering Requirements.
• ee44 reserves the right to withdraw, amend, or cancel any bonus offer at any time. Players who have accepted a bonus that is subsequently cancelled will be notified and any unmet Wagering Requirements will be removed from their account.
• Abuse of bonus offers — including but not limited to matched betting using ee44 bonuses in combination with third-party platforms, or any systematic exploitation of promotional terms — is strictly prohibited and may result in account suspension and forfeiture of funds.
• Bonus Funds expire if the applicable Wagering Requirement is not completed within the time limit specified in the individual bonus terms. Expired Bonus Funds are removed from the account automatically.

7 Betting Rules

The following rules apply to all sports betting and wagering activity on the ee44 platform:

7.1 Bet Placement

Bets are only considered accepted and confirmed when a unique bet reference number has been issued by the ee44 system. Bets placed on markets that are subsequently found to have been offered in error (including incorrect odds, incorrect event details, or system malfunction) may be voided at ee44's sole discretion.

7.2 In-Play Betting

In-play (live) betting is available on selected cricket, football, and other sporting events. In-play odds are updated continuously and reflect live match conditions. ee44 reserves the right to suspend or close in-play markets at any time without prior notice, including during periods of high scoring, injury stoppages, or data feed interruption.

7.3 Cricket Betting

Cricket betting on the ee44 platform covers BPL, IPL, T20 World Cup, international Test matches, One Day Internationals, and other scheduled cricket fixtures. Specific cricket betting rules — including rules for rain-interrupted matches, Duckworth-Lewis-Stern (DLS) method outcomes, and match abandonment — are published in the cricket betting rules section of the Platform and form part of these Terms and Conditions.

7.4 Bet Cancellation

Once a bet has been confirmed and a reference number issued, bets cannot be cancelled or amended by the Player. ee44 may cancel a bet in limited circumstances, including verifiable data errors or the use of a prohibited betting strategy, and will communicate the cancellation to the affected Player promptly.

7.5 Maximum Winnings

ee44 applies maximum winnings limits per bet, per event, and per day across all sports and betting markets. These limits are communicated during the bet placement process. ee44 reserves the right to reduce maximum winnings limits for specific Players or markets in response to identified risk factors.

8 Casino Games

All casino games on the ee44 platform — including live dealer tables, slot games, and jackpot bingo — are supplied by third-party certified game providers including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, and Microgaming. All games use independently audited Random Number Generators (RNG) to ensure fair and unpredictable outcomes.

By participating in casino games, you acknowledge and accept that:

• The outcome of all casino games is determined by RNG software or, in the case of live dealer games, by the physical result of the dealer's actions, and is not influenced by ee44 or the Player in any way.
• Game-specific rules are displayed within each game interface prior to participation. It is your responsibility to review game rules before wagering.
• In the event of a disconnection during a live game session, the round in progress will be settled according to the available game data at the time of disconnection. Bets already placed will stand.
• Malfunctions void all pays and plays. In the event of a verified technical malfunction affecting a game outcome, ee44 will void the affected round and return staked funds to the Player's account.

9 Prohibited Conduct

The following activities are strictly prohibited on the ee44 platform:

• Registering more than one account under the same or different personal details.
• Providing false, inaccurate, or misleading information during registration or verification.
• Using automated tools, bots, scripts, or any other software to interact with the Platform in a non-human manner.
• Engaging in match-fixing, spot-fixing, or any form of collusion with other Players, athletes, officials, or third parties to influence the outcome of a bet or game.
• Exploiting software bugs, errors, or vulnerabilities to gain an unfair advantage, including claiming unintended bonus credits or placing bets at incorrect odds.
• Using the Platform for money laundering, fraud, or any other illegal financial activity.
• Engaging in any form of coordinated bonus abuse, including the use of multiple accounts, shared IP addresses, or payment methods to claim the same promotion multiple times.
• Attempting to access the Platform from a jurisdiction in which doing so is expressly prohibited by local law, using a VPN or proxy service to circumvent geographic restrictions.
• Harassment, threatening behaviour, or abusive communication directed at ee44 staff or other Players via any channel.

10 Account Suspension, Closure, and Termination

ee44 reserves the right to suspend, restrict, or permanently close a Player's account at any time and without prior notice in any of the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Failure to complete identity verification within a reasonable timeframe following a request.
• Reasonable suspicion of fraudulent activity, money laundering, or prohibited conduct.
• Receipt of a request or directive from a relevant regulatory authority, law enforcement agency, or payment processor.
• Account inactivity exceeding 12 consecutive months, following prior notice to the Player's registered contact details.

Where an account is closed due to Player-initiated self-exclusion, the procedures and timelines set out in the Responsible Gaming Policy will apply. Players may also request voluntary account closure at any time by contacting ee44 support.

Upon account closure for any reason other than confirmed fraud, Real Money Funds held in the Player's account will be returned to the Player's verified payment method within a reasonable timeframe, net of any outstanding obligations or pending investigations.

11 Responsible Gaming

ee44 is committed to promoting responsible gambling practices and providing tools to help Players manage their activity. The following tools are available to all registered Players:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits to restrict the amount they deposit within a given period.
• Session Time Limits: Players may set reminders or hard limits on the duration of individual gaming sessions.
• Cooling-Off Periods: Players may request a temporary suspension of their account for a period of their choosing, during which they will be unable to access the Platform.
• Self-Exclusion: Players who believe they have a gambling problem may request permanent self-exclusion. Self-excluded accounts cannot be reopened under any circumstances.

To activate any of the above tools, or if you are concerned about your gambling behaviour, please contact the ee44 support team or visit the Responsible Gaming page. ee44 takes problem gambling seriously and our support team is trained to assist Players in accessing the help they need.

The ee44 platform is strictly for adults aged 21 and above. Underage gambling is illegal and will not be tolerated. Any account suspected to belong to an individual under the age of 21 will be suspended immediately pending verification.

12 Intellectual Property

All content on the ee44 platform — including but not limited to the website design, graphics, logos, game interfaces, text, data compilations, software, and underlying code — is the intellectual property of ee44 or its licensed suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the ee44 platform for personal, non-commercial purposes only. This licence does not permit you to:

• Copy, reproduce, or redistribute any Platform content without prior written consent from ee44.
• Reverse engineer, decompile, or extract the source code of any software forming part of the Platform.
• Use the ee44 brand name, logo, or trademarks in any manner without express written authorisation.
• Create derivative works based on Platform content for any purpose.

13 Limitation of Liability

To the fullest extent permitted by applicable law, ee44 shall not be liable to any Player for any of the following:

• Loss of profits, revenue, or anticipated savings arising from the use of or inability to use the Platform.
• Indirect, incidental, special, or consequential losses of any nature, even if ee44 has been advised of the possibility of such losses.
• Losses arising from Platform downtime, technical malfunctions, data transmission delays, or third-party service interruptions beyond ee44's reasonable control.
• Losses resulting from a Player's failure to maintain account security or from unauthorised access to a Player's account where such access was facilitated by the Player's own negligence.
• Any loss attributable to a Player's reliance on inaccurate, incomplete, or outdated information displayed on the Platform as a result of a technical error, subject to ee44's obligation to correct such errors promptly upon notification.

Nothing in these Terms and Conditions shall exclude or limit ee44's liability for death or personal injury caused by its own negligence, or for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.

14 Privacy and Data Protection

ee44 collects, processes, stores, and uses personal data in accordance with its Privacy Policy, which forms an integral part of these Terms and Conditions and is available in full at ee44.io/privacy-policy.

By registering an account on ee44, you acknowledge that you have read and understood the Privacy Policy and consent to the collection and processing of your personal data as described therein. Your data will not be sold to third parties. All data is stored securely and protected by 256-bit SSL encryption at rest and in transit.

15 Amendments to These Terms

ee44 reserves the right to modify, update, or replace these Terms and Conditions at any time. When material changes are made, ee44 will endeavour to notify registered Players via their registered contact method or via a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision to these Terms and Conditions is displayed at the top of this page. Your continued use of the Platform following the effective date of any revised Terms and Conditions constitutes your acceptance of the revised terms. If you do not agree to the revised terms, you must cease using the Platform and may request voluntary account closure.

16 Governing Law and Dispute Resolution

These Terms and Conditions shall be interpreted and construed in accordance with principles of fair dealing applicable to online gaming platforms. All disputes arising from or in connection with these Terms and Conditions shall be subject to the following process:

1. Stage 1 — Direct Resolution: The Player must first contact the ee44 support team in writing, providing full details of the dispute. ee44 will acknowledge the complaint within 48 hours (Bangladesh Standard Time) and endeavour to resolve it within 10 business days.
2. Stage 2 — Escalation: If the dispute is not resolved to the Player's satisfaction at Stage 1, the Player may escalate the matter to ee44's designated disputes resolution officer, whose contact details are available upon request from the support team.
3. Stage 3 — Independent Review: If a resolution is still not reached, both parties may agree to refer the dispute to an independent third-party mediator. The costs of mediation will be shared equally between the parties unless the mediator determines otherwise.

Nothing in this clause shall prevent either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction where necessary to prevent irreparable harm.

17 Contact and Support

If you have any questions regarding these Terms and Conditions, or if you wish to exercise any right described herein, please contact the ee44 support team. Our English-language support team is available 24 hours a day, 7 days a week, in Bangladesh Standard Time (UTC+6).

Support enquiries: [email protected]

Please include your registered account username and a clear description of your query or complaint when contacting support. This will allow us to assist you as efficiently as possible.